Santorini Travels offers convenient transportation services from your hotel or accommodation anywhere on the island. Our team will coordinate your pickup time according to your cruise schedule to ensure a smooth and stress-free experience. After the cruise, we’ll arrange comfortable transportation back to your hotel or preferred location.

If you choose to arrive independently, our cruises typically depart from Ammoudi Bay or Vlychada Port, depending on the selected tour. Complete meeting point details and directions will be shared with you after your booking is confirmed.

We understand that travel plans can sometimes change. To receive a full refund for your Santorini Travels booking, cancellations must be made at least 24 hours prior to the scheduled departure time. Unfortunately, cancellations made within 24 hours of the tour or cruise may not qualify for a refund.

In the event of unfavorable weather conditions or unforeseen circumstances requiring us to cancel the experience, you will have the option to receive a full refund or reschedule for another available date. For any cancellation or modification requests, please contact the Santorini Travels team directly for assistance.

Absolutely! Santorini Travels specializes in private charter experiences tailored exclusively for you and your group. You are welcome to reserve the entire vessel even if your group size is smaller than the maximum guest capacity. It’s the perfect choice for special celebrations, family gatherings, romantic occasions, or travelers seeking a more private and personalized cruise experience.

Private charter rates may vary depending on the selected vessel, cruise duration, and additional services requested. Contact the Santorini Travels team for a customized quote designed specifically around your needs and preferences.

Absolutely! Santorini Travels is delighted to help make your special moments truly unforgettable. Whether you are planning a marriage proposal, birthday celebration, anniversary, honeymoon surprise, or any other memorable occasion, our team can create a personalized experience tailored to your vision.

We offer a variety of special arrangements, including romantic decorations, champagne service, custom dining options, celebration cakes, floral setups, and perfectly timed sunset experiences. Simply share your ideas and preferences with us during the booking process, and our experienced crew will carefully coordinate every detail to create a magical and stress-free celebration — including surprise proposals and intimate romantic moments.

Santorini Travels accepts a variety of secure and convenient payment methods to make your booking process simple and hassle-free. We accept all major credit cards, including Visa, Mastercard, and American Express, as well as bank transfers and cash payments. For added convenience, PayPal payments are also available for online reservations.

Depending on the selected tour or private charter, a deposit may be required at the time of booking, with the remaining balance payable before departure. All online transactions are processed through secure payment systems with industry-standard encryption to ensure your personal and payment information remains fully protected.

Absolutely! Santorini Travels is happy to accommodate a variety of dietary preferences and requirements to ensure every guest enjoys a comfortable and delicious onboard dining experience. Our cruises that include meals always offer vegetarian options, and we can also prepare vegan, gluten-free, and other special dietary alternatives with prior notice.

Simply let our team know about your dietary needs when making your reservation, and our onboard chef will carefully prepare fresh and flavorful meal options for you. We use high-quality local ingredients to create authentic Mediterranean flavors that everyone can enjoy during the cruise experience.

At Santorini Travels, the safety and comfort of our guests are always our highest priorities. If weather conditions are considered unsafe for sailing, our team will contact you as early as possible to discuss the available options. You may choose to reschedule your cruise for another suitable date during your stay in Santorini or receive a full refund for your booking.

We carefully monitor weather forecasts and follow official maritime safety regulations to ensure a safe cruising experience for all passengers. While light rain or cloudy skies usually do not affect cruise operations, strong winds or rough sea conditions may require the cruise to be postponed or canceled for safety reasons.

For the best Santorini Travels cruise experience, we recommend bringing sunscreen, sunglasses, a hat, comfortable clothing, and a swimsuit if you plan to swim or enjoy water activities during the tour. A light jacket or sweater is also a good idea for the evening, especially during sunset cruises when temperatures can become cooler.

Towels are provided onboard for your convenience, and we also recommend bringing your camera or smartphone to capture the breathtaking views of Santorini. If you require any personal medication, please make sure to bring it with you. Santorini Travels provides all essential safety equipment, refreshments, and snorkeling gear on selected cruise experiences.