Cookie Policy
1. General Information
The use of our website and the services provided to visitors/users through Santorini Travels requires your acceptance of the terms outlined in this Privacy Policy. By accessing or using our website, you agree to the collection and use of information in accordance with this policy.
If you do not agree with any part of this Privacy Policy, please discontinue the use of our website and services.
Santorini Travels reserves the right to update or modify this Privacy Policy at any time in accordance with applicable laws and operational requirements. We encourage visitors to review this page periodically for any changes. Continued use of the website after updates are posted constitutes acceptance of those changes.
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2. Privacy & Data Protection
At Santorini Travels, we respect your privacy and are committed to protecting your personal data. We collect and process personal information only when necessary to provide our services, improve user experience, or comply with legal obligations.
We do not sell, rent, trade, or distribute your personal information to third parties for marketing purposes.
If you are under the age of 16, you must obtain parental or guardian consent before using our services.
Our website and data handling practices are designed to comply with applicable privacy regulations, including:
- General Data Protection Regulation (GDPR)
- EU Data Protection Directive
- Applicable international privacy and data protection laws
3. Information We Collect & Why We Collect It
3.1 Website Analytics & Visitor Monitoring
Our website may use analytics services such as Google Analytics to better understand how visitors interact with our website. These tools help us analyze:
- Number of visitors
- Pages visited
- Time spent on the website
- Device and browser information
- General geographic region
This information is collected anonymously and helps us improve our website, travel services, and customer experience. Analytics providers may collect IP addresses, but we do not use this information to personally identify users.
3.2 Contact Forms & Booking Inquiries
When you contact us through our inquiry forms, booking forms, WhatsApp links, or email, we may collect information such as:
- Full name
- Email address
- Phone number
- Travel preferences
- Booking details
- Special requests
This information is used solely for communication, booking management, customer support, and providing our travel-related services.
Communication transmitted through our website is protected using encrypted security protocols such as SSL/TLS.
4. Cookies Policy
4.1 What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites function properly, remember preferences, and improve user experience.
Cookies may collect anonymous information such as browser type, device type, and website activity.
When you contact us through our inquiry forms, booking forms, WhatsApp links, or email, we may collect information such as:
- Full name
- Email address
- Phone number
- Travel preferences
- Booking details
- Special requests
This information is used solely for communication, booking management, customer support, and providing our travel-related services.
Communication transmitted through our website is protected using encrypted security protocols such as SSL/TLS.
4.2 Types of Cookies We Use
Session Cookies
Temporary cookies that remain active only during your browsing session and are deleted once the browser is closed.
Persistent Cookies
Cookies that remain stored on your device for a specified period to remember your preferences and improve future visits.
First-Party Cookies
Cookies set directly by Santorini Travels for website functionality and performance.
Third-Party Cookies
Cookies provided by trusted third-party services such as analytics platforms, embedded maps, social media integrations, or booking tools.
You can disable cookies through your browser settings; however, some features of the website may not function properly.
5. How We Protect Your Data
Santorini Travels takes appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.
While we implement industry-standard security practices, no internet transmission method can guarantee absolute security. Users share information at their own discretion.
6. Your Rights Regarding Personal Data
Depending on your location and applicable privacy laws, you may have the right to:
- Request access to your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent where applicable
We may retain certain information when legally required for administrative, legal, security, or accounting purposes.
To exercise your rights, please contact us through our official communication channels.
7. Data Breach Procedures
In the unlikely event of a data breach affecting personal information, Santorini Travels will take all necessary actions required under applicable law, including notifying relevant authorities and affected individuals where legally required.
8. Website Security
All communication between your browser and our website is encrypted using HTTPS and Secure Socket Layer (SSL) technology to ensure secure data transmission.
9. Third-Party Links & Services
Our website may contain links to external websites, travel partners, booking platforms, social media pages, or third-party services. Santorini Travels is not responsible for the privacy practices or content of external websites.
We encourage users to review the privacy policies of any third-party services they access.
10. Terms of Use
All content available on the Santorini Travels website — including text, graphics, branding, logos, images, layouts, travel packages, videos, and design elements — is the property of Santorini Travels unless otherwise stated.
Unauthorized reproduction, copying, distribution, or commercial use of any content without prior written permission is strictly prohibited.
Users agree not to misuse the website, interfere with website functionality, or attempt unauthorized access to website systems or data.
11. Contact Information
If you have any questions regarding this Privacy Policy or how your information is handled, please contact Santorini Travels through our official website contact page or support email.
